Article: Volume 14 Number 2 Page 69 - April 2021

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  Orth Update 2021; 14: 69-70

Orthodontics:  Orthodontic referrals: electronic versus paper

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Abstract: The Cwm Taf Community Dental Service (CDS) has previously used a paper system to refer patients to the orthodontic specialists within the Cwm Taf CDS. However, at the beginning of June 2019, an electronic referral system was introduced. Although electronic referrals have had a minimal effect on the overall waiting time for a patient, there has been an improvement in the efficiency of transfer of orthodontic referrals within the CDS. Electronic referral systems have reduced the number of inappropriate referrals, improved patient confidentiality and maintained an accurate record that is accessible from any of the Cwm Taf CDS clinics.

Clinical relevance: The article highlights the benefits of an electronic referral system with respect to reducing both inappropriate referrals and waiting times.

Author notes: Catherine Maria Hershaw, BDS (Hons), MJDF RCS (Eng), Pontypridd Health Centre, Pontypridd, Wales. Email: catherinehershaw@yahoo.co.uk

Objective: To highlight the benefits of an electronic referral system with respect to reducing both inappropriate referrals and waiting times.

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