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Social media has become increasingly relevant to Orthodontics in several ways. This article highlights how both current and prospective patients may utilize social media to access information about, and voice their experiences of, orthodontic treatment. The applications of this to orthodontic research will also be discussed. Orthodontists should be aware of the role of social media in both education and marketing, as well as the current guidance and best practice in these areas. This knowledge should enable clinicians to maximize the advantages and avoid the pitfalls of social media in day-to-day life.
CPD/Clinical Relevance: Clinicians should be aware of the potential impact of social media on education, research, marketing and patients' experiences of treatment.
Article
Social media, defined as web-based services that facilitate collaboration between users,1 can be broadly categorized into 7 areas (Table 1). The inescapable rise of social media over the past decade has impacted upon Orthodontics in a number of ways.
It is well documented that orthodontic patients use the Internet to access information regarding treatment,2 however, regrettably, Internet content for a range of orthodontic topics is of variable quality.3,4,5 The need to navigate this issue by finding novel ways that patients can access evidence-based information to support their decision-making has led to a number of useful ventures.6,7 More work is, however, still needed.
As well as the wider Internet, there is some evidence that orthodontic patients also use social media as a means of seeking information about treatment.8 In this qualitative study, participants highlighted deficiencies in the information provided by clinicians about retainers, including their social impact and how they would appear to others. As a result, participants sought information from other sources, including social media and people with whom they shared close relationships, as a means of reassurance. This led to some participants searching for other people's experiences of orthodontic treatment using Twitter.
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